UX and content designer. problem solver. always makes too much pasta.
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Experience

Proof that I know what I’m talking about.

 

Formalities

My full name is Hoi Fung Ho, but you can call me Hoi. My pronouns are she/her.


Work experience

Figma San Francisco, CA
UX Writer Jan 2022 - Present

All Turtles San Francisco, CA
Principal Content Designer + Strategist April 2022 - Nov 2022
Director of Product Design Sept 2020 - April 2022
Principal Product Copywriter Jun 2019 - Sept 2020

NerdWallet San Francisco, CA
UX & Marketing Copywriter March 2017 - May 2019

Mekanism San Francisco, CA
Senior Writer July 2016 - March 2017
Copywriter June 2015 - July 2016

Swirl San Francisco, CA
Copywriter Aug 2013 - June 2015

AKQA San Francisco, CA
Associate Copywriter April 2012 - Aug 2013
Copywriting Intern Jan 2012 - April 2012

Y&R: California San Francisco, CA
Copywriting Intern July - Sept 2011

Elastic Digital Sydney, Australia 
Account Manager Oct 2008 - March 2010
Interactive Designer April 2007 - Oct 2008

Previously: Graphic designer, project manager, Flash developer, record store sales girl (i.e. pretending to be Deb in Empire Records 3 days a week), public relations intern, English teacher for immigrant kids in Hong Kong.

Education

UC Berkeley Extension
Interdisciplinary Writing Program,
June 2022 - Present

Miami Ad School San Francisco, CA 
Copywriting, 2010 - 2012

The Communications Council Ad School Sydney, Australia
Copywriting, 2009

University of Technology Sydney Sydney, Australia 
Bachelor of Design in Visual Communication, 2003 - 2006


Skills

  • Design leadership and facilitation. Leading design from early discovery to MVP, and facilitating design thinking at throughout the product design process.

  • UX/Content design. From information architecture to microcopy, envisioning and articulating clear and delightful user experiences through all stages of product development.

  • Product and brand copywriter. Making ideas, writing headlines, fussing over punctuation, and then rewriting everything at least 5 times before shipping it.

  • Food writing. Published in issue 5 of The Cleaver Quarterly and summer 2016 double issue of Remedy Quarterly.

  • Conversational Mandarin and Cantonese. And enough Spanish to order tacos.


Somewhat relevant interests

Cooking, photography, knitting, small patio gardening, and finding a way to get my dog to bring the ball all the way back.